> For the complete documentation index, see [llms.txt](https://docs.animaldietformulator.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.animaldietformulator.com/members-area/product-and-subscriptions/adf-subscription/pausing-a-subscription.md).

# Pausing a Subscription

{% hint style="warning" %}
This feature is applicable for customers subscribed using Stripe only.
{% endhint %}

1. Submit a support ticket to confirm with our administrators whether you’re eligible to pause your subscription.
2. If you’re eligible, our team will notify you and provide details on how long you can pause your subscription. (Max. 6 months)
3. Once your request is approved, you can pause your subscription by going to your Dashboard, selecting the Products and Subscriptions tab

   <figure><img src="/files/rl25uyM2HoUiOL9KIExQ" alt=""><figcaption></figcaption></figure>
4. On the Products and Subscriptions page, click on Billing Settings

   <figure><img src="/files/oi3uEqaUB7miWGUNokr5" alt=""><figcaption></figcaption></figure>
5. On the Billing Settings page, locate the section for pausing your subscription. Complete the required fields and click Save. Please note that while your subscription is paused, you will not have access to the software. Your subscription will automatically resume on the calculated end date.

   <figure><img src="/files/MGko9uj353rdiLyZwoU7" alt=""><figcaption></figcaption></figure>


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://docs.animaldietformulator.com/members-area/product-and-subscriptions/adf-subscription/pausing-a-subscription.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.