# Get Help

{% embed url="<https://animaldietformulator.com/support>" %}
Click the link above to visit our support page
{% endembed %}

![](https://805823882-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FhG0lTGiTkuSbi8Obg8K2%2Fuploads%2FNUL4qX3ekbeIZEnjsSc9%2Fimage.png?alt=media\&token=0d5da1e0-6bfc-4424-af42-aea7f4ad0c8e)

## Support Form

Fill out the form to connect with us.&#x20;

Start by providing your **Name** and **Email Address**.

![](https://805823882-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FhG0lTGiTkuSbi8Obg8K2%2Fuploads%2FEZkUcKn0w4DQGxvJKlot%2Fimage.png?alt=media\&token=b59c0a91-d938-43d1-a9f6-fe99fb1eef82)

Select the question type.

![](https://805823882-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FhG0lTGiTkuSbi8Obg8K2%2Fuploads%2FG0bUcDczJzRRap3Rr8j5%2Fimage.png?alt=media\&token=dec72a8d-989f-4926-956a-fb270758249b)

Options for the question types are:

* Sales Question
  * *If you have questions about the prices, discounts, and offers*
* Formulation Question
  * *If you have questions about recipe formulation such as Macronutrients, Minerals, Vitamins, etc...*
* Technical Question
  * *If you have software features in mind that you want to share with us*
* Commercial Question
  * *If you have questions about the commercial features, support, and formulation assistance.*
* General Question
  * *If you have any questions that are not specifically related to other question types*
* Media Question
  * *If you have any questions related to images, videos, and any other media type*
* Bug Issue
  * *If you encounter any issues, minor or major that affect your workflow.*
* Event
  * *If you have any questions related to our online and on-site events.*

Next, provide your detailed questions in the message field.

![](https://805823882-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FhG0lTGiTkuSbi8Obg8K2%2Fuploads%2F3IhBOaHuN66N55Tlzq2D%2Fimage.png?alt=media\&token=ba1ee4a4-8231-422c-9b95-22450611555a)

Be sure to tick the reCaptcha for verification. Then click the **Submit** button.

![](https://805823882-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FhG0lTGiTkuSbi8Obg8K2%2Fuploads%2FvN1bneUswq4zq6d3H63T%2Fimage.png?alt=media\&token=1788fa20-5618-4c13-85ce-9b53f53bfbbd)

After you submit your request, please allow 48-72 hours for us to respond.

## Frequently Asked Questions

Questions frequently asked by ADF Members.&#x20;

Click the + button at the right side of the title to view the answer to the specific question

Click the - button to hide the answer.

![](https://805823882-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FhG0lTGiTkuSbi8Obg8K2%2Fuploads%2FOSsQagsP5tGT72HZQESl%2Fimage.png?alt=media\&token=766a4cc5-692a-4ea1-aceb-0f498dec90c8)